Reservation and Sales Assistance
We are looking for an experienced, dedicated and dynamic Reservation And Sales Assistant to be part of our team. The main duties are to handle the reservation and sales operations at the company.
We believe in diversity, individuality and professional attitude.
Join us if you have the right skills, passion and determination to be part of our journey.
Only qualified and apt applicants to apply.
DUTIES AND RESPONSIBILITIES
- Handle reservations and update sales operations
- Manage requests for booking and quotes, in a precise and accurate manner, on a day to day basis for both individual and groups
- Prompt reply to partners or any other customer/potential customer in a professional and courteous manner
- Deal with our service providers on a day to day basis for booking of the services that we offer to our guests such as Accommodation, Transportations, among others
- Manage our booking system with input of up-to-date and accurate data
- Verify the list of daily arrival and assist the other department as and when required
- Provide assistance to insert rates and others materials on our B2B platform
- Provide assistance with departure formalities (example check flights schedule, prepare departure letter, etc)
- Providing administrative support to the Sales, Marketing and Revenue team
REQUIREMENTS FOR RESERVATION AND SALES ASSISTANCE POSITION
- Holder of at least a Diploma in related field
- Fluent in English, French and a third language will be an advantage
- Excellent communication (verbal & written) skills
- Highly versed in IT and working knowledge of various reservation software programs
- Excellent approach to customer service
- Detail oriented and multitasker
- Able to work in a fast paced environment
- Willing to work flexible hours
SALARY: As per experience and skills range