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What you should know about Exotic Holiday Mauritius
Our Philosophy
Our philosophy is to create concrete, successful and long term partnerships with tourism professionals worldwide by offering quality and tailor made ground handling services.
Our Mission
Our mission is to provide a unique exotic travel experience in our paradise island, Mauritius, for everybody by means of personalised quality services beyond expectations. We assist our partners in building up the most exciting, enjoyable & stress free holiday.
Our Services
- Accommodations (ranging from deluxe 3, 4 and 5 star hotels, apartments to luxury villas)
- Personalised meet and greet on arrival at the Airport
- Airport transfers in a fleet of modern air-conditioned vehicles (Airport-Hotel-Airport)
- Inbound tours around the island including Sightseeing tours
- Activities including Air activities, Land activities and Sea activities
- Car rental services all around the island
- 24hr assistance through our representative
- Assistance on departure at the Airport
- Meeting, Incentives, Conferencing and Exhibitions (“MICE”)
- Weddings and Honeymoons;
- Golf and Other Events
- Additional services as per the request of our guests
Company Profile
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Exotic Holiday (Mauritius) - Your DMC Partner
There are a number of reasons why you should choose us in particular including our range of services devised to assist our partners in ensuring the smooth running of the guests’ holidays.
The staff of Exotic Holiday are well trained so as to reply to all your possible queries within 12 hours in the most effective and professional manner as possible. Also, they are trained to deal with urgent queries and contingent situations.
We, at Exotic Holiday (Mauritius), are applying the Safe Travel Sanitary Measures in order to protect our guests from the proliferation of the COVID 19. A series of precautionary measures are being taken and our staff has already been trained in terms of their application. These include, among others, wearing of masks by our staff, the practice of social distancing and the use of hand sanitisers.
Exotic Holiday aims to provide the best prices to its guests which implies making quality services available at affordable prices. In this way, everybody may endeavour to enjoy quality holidays with us. Also, we have built up strong relationships with our local partners including hotels partners, and activity suppliers among others. This allows us to provide holiday packages within a wide range of prices so as to suit the budgets of a greater number of guests.
We have a young and dedicated team who has a great knowledge of Mauritius, its attractions and cultures. Our team members are multilingual and they take all necessary steps to ensure a pleasant and memorable holiday. The staff of Exotic Holiday are well trained to be your personal holiday consultant. The representative assigned to your service maintains his assistance throughout your holiday. Our staff undergo regular training to deal effectively with our partners’ requests.
Exotic Holiday takes pride in its high standard services that it provides to our partners and our esteemed guests. It offers not only a variety of quality services but also ensures value for money. We suggest the best options available to suit your requirements and offer you our honest opinions. Exotic Holiday provides reliable and trustworthy services. Our wish is to create long lasting and strengthened relationships with each of our partners. Rest assured that you can rely on our effective and passionate team for a memorable holidays in paradise island.
Exotic Holiday is constantly looking for means to innovate and improve its tours and other services in the most effective manner. It looks into the development of new itineraries. We take all feedback received from our guests very seriously. In addition to the receipt of a questionnaire after your holiday, all customers who contact us receive a personalized response to their feedback from our staff. The latter investigates and acts upon the comments received. This process aims to continuously improve our services.
Exotic Holiday also provides customised holiday packages, as per specific requests of the guests, be it for only one person, couple, family or among friends. Additionally, we arrange for specific packages to suit particular events ranging from anniversary, wedding, honeymoon, leisure, schools holidays, groups and incentives, Christmas to New Year Holidays. We provide unique holiday packages designed by you for you. We work with our partners in every step of the guests’ holiday to provide options and advice in an open and friendly manner. You will be pampered with our ‘a la carte’ selection.
We are very meticulous with the services that we provide including those offered through our suppliers. We are very precise in the selection of our service providers, ensuring that each one fulfils our guests’ expectations. From 3 stars to luxury accommodation options, we look for partners with properties that are offering good location, quality services and facilities required by our clients. We make it a must to visit every location, try the services, activities and facilities before offering them to our guests. This is to ensure quality, safety and that you are getting value for money. Customer welfare and satisfaction remain our priority throughout their stay.